Refund policy

REFUND POLICY

Last updated: 1 August 2026

Pyrella - AU sells downloadable digital educational products. Because digital content is supplied electronically and cannot be physically returned, purchases are generally final once a download or access link has been delivered.

PROBLEMS WE WILL RESOLVE

Contact us within 7 days if you were charged twice, received the wrong file, received a corrupted file, or could not access the purchase because of a technical problem on our side. Email draft1997music@gmail.com with your order number and details. We may replace the file or restore access first. If we cannot correct a verified problem, we may issue an appropriate refund.

CHANGE OF MIND

We do not normally refund change-of-mind purchases, accidental purchases, failure to read the product description, or personal dissatisfaction after delivery or access.

CONSUMER RIGHTS

Nothing in this policy excludes or limits any right or remedy that cannot lawfully be excluded under applicable consumer law.